A.D.A.M. Interactive Anatomy 4.0

You will receive 1 disk with X number of (L) Lab Keys (X is the number of lab licenses they purchased) and 1 (I) Instructor key.  With the L keys and I key you can install the complete program at your location and run it without the disc. 

A.D.A.M. Interactive Anatomy 4.0 - Instructor's Edition

This program does not work with Windows 7 or MAC OSx

OS Specifications:
WINDOWS

• Microsoft® Windows® 2000, XP, Vista 32, Vista 64
• 16-bit or higher color display at 800 x 600 resolution
• Pentium® 800 MHz or higher processor speed
• 128 MB RAM

A.D.A.M. Interactive Anatomy 4.0 - Student Edition

OS Specifications:
WINDOWS (DVD)

• Microsoft® Windows® 2000, XP, Vista 32, Vista 64
• Color display at 800 x 600 resolution
• Pentium® 800 MHz or higher processor speed
• 128 MB RAM
• DVD Drive
• 1.7 GB of available hard disk space for full install

OS Specifications:
WINDOWS (CD)

• Microsoft® Windows® 2000, XP, Vista 32, Vista 64
• Color display at 800 x 600 resolution
• Pentium® 800 MHz or higher processor speed
• 128 MB RAM
• CD-ROM or DVD Drive
• 681 MB of available hard disk space for full install

 

It is illegal to purchase used A.D.A.M. software.  If you install the program and the activation key tells you it is already in use, it is a good indication that the software has been previously used.  If you experience this, contact A.D.A.M. Technical Support at technicalsupport@adamcorp.com to discuss the options you may have.  In the unlikely event that this happens, please be prepared to return the product to the location where you purchased the A.D.A.M. software and request a new product or a refund.

These third party products are required for A.D.A.M. Interactive Anatomy 4.0 to run properly. To install the third party products, select the products during installation of AIA4 or put the disk in: Go to MyComputer (Computer for Vista) then right click on the DVD and select explore. After you have opened the DVD and can view the folders, find the 3rd party installers folder. Install all the installers starting with the .net, then QuickTime then Shockwave. Now close out of everything and put the disk in on auto run and install A.D.A.M. You will then get an icon on your desktop or start up menu. Double click this icon and it will complete the activation process. If you do not get an icon go to Star, Program, A.D.A.M., and double click on A.D.A.M. Interactive Anatomy. (Note: Make sure all of your Windows updates are current.)

For additional instruction please review the Student User Guide supplied with the AIA4 disc.

To install these programs from the Internet go to the following web site: If you already have higher version of Shockwave and QuickTime uninstall them first.

QuickTime version 7.4.1 no higher
http://www.oldapps.com/quicktime_player.htm

Shockwave version 10.2.0.23 no higher
http://www.oldapps.com/shockwave.php

Note: If you use I-Tunes on your computer the version of QuickTime that is used is not compatible with AIA4. In order to run AIA4 you must remove QuickTime for I-Tunes and any program associated with I-Tunes.

Prerequisites
To install this security update, you must have Microsoft Windows Installer 3.1 installed on your computer. To obtain the latest Windows Installer for your computer, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c

Microsoft .net framework 1.1
http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en

Microsoft .net framework 1.1 SP1
http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&displaylang=en

The AIA software, individual license is designed to work on only one computer at a time.  In order to use AIA4 on more than one computer you need to either purchase an additional license or deactivate AIA4 from one computer and reactivate on another.  In order to do this you will need to follow the deactivation process that is supplied in the AIA4 user manual.

Deactivation process: Go to Start, Programs, A.D.A.M., double click on the License Deactivation Utility, select the box indicating you want a new key generated and select Deactivate.  If a new key is not generated send an e-mail to technicalsupport@adamcorp.com with your existing key and Name and e-mail address and a new key will be created for you.

A.D.A.M. Interactive Anatomy 4.0 (AIA4) will install and run on computer systems running Microsoft Windows Vista. AIA requires certain third-party products, including Microsoft .Net Framework version 1.1, to be installed on your system before installing AIA. Follow the on screen instructions when installing AIA. If Microsoft .Net Framework version 1.1 is not installed on your system, you will be prompted with the following message:

A.D.A.M. Interactive Anatomy (AIA) 4.0 requires Microsoft .Net Framework version 1.1 to be installed first before you can install AIA. Please install the appropriate language of the .Net Framework version 1.1 from one of the following locations:
From the appropriate language folder in the “Third Party Installers” folder located on either your AIA DVD disk, AIA CD-ROM disk (English only), or the international installer CD-ROM disk (additional languages).

Or from Microsoft’s website
See the document 3rd party installers from this web site.

Many users running non-English localized versions of Windows will encounter an error on the client when it is first started.  This is caused by an inability to query the performance counters due to localization issues in Windows.   The performance counters are used in part to uniquely identify each client machine.  In order to fix this, the client installs need to be changed to use a different identity scheme.  Starting with AIA version 4.0.20, the MAC address(es) of the client machine can be used to uniquely identify the AIA client.   To enable this scheme, on the client, navigate to the “Network.cfg” file (typically in the folder “C:\Documents and Settings\All Users\Application Data\A.D.A.M., Inc\ADAM Interactive Anatomy\4.0”).  Open this file in notepad and add the following line:

USEMACADDRESS=true

This will tell the client to use the local machines’ MAC addresses as the unique identifier for the client machine.   You do not need to make any changes to the license server; this is a client-side only change.

Please note that there is one caveat to keep in mind if you use this scheme: under certain narrow circumstances a client can inadvertently consume more than one license.   If the MAC addresses on the client box change (either new ones are added, or some are removed, or existing ones somehow change) while AIA is in use, AND multiple instances of AIA are used on the client machine, under the right circumstances multiple licenses may be consumed for that client.  This caveat is not a concern unless users are allowed to change Ethernet devices on the client machine while AIA is in use.  In general, most lab environments will have fixed Ethernet adapters, and will not allow hardware to be changed by the user, in which case this is a non-issue. 

No AIA4 was not designed to support the MS Millennium Operating System.  AIA 4 will operate on Microsoft® Windows® 2000, XP, Vista , 32 and 64-bit

The easiest way to do this is to run the License Deactivation Utility, before you uninstall. This utility will deactivate your existing install, and contact A.D.A.M.’s servers to obtain a new Activation Key. Go to Start, Programs, ADAM, then double click License Deactivation Utility, check the box that says get a new key, and then select deactivate.  The new Activation Key will be displayed when the process is complete. You should save this new Activation Key to a safe place. When you are ready to install the product on another machine, you can use this new key to do so. If for some reason you are unable to get the Deactivation Utility to work, or otherwise have problems, you can contact technicalsupport@adamcorp.com to obtain a new Activation Key.

Insert Disc in DVD/CD drive (if you have an AIA4 DVD then you must use a DVD drive, if you have an AIA4 CD then either a DVD or CD drive can be used).

Allow disc to auto play. (Auto play should be turned on. If not select help and locate the information on how to turn auto play on for your Vista machine).  If you are unable to do auto play, then you will need to start the installation process manually.  Go to “start” then “computer”. When that opens up double click on the CD/DVD to browse it or right click on drive and select “explore”.  Once open, locate the setup.exe file and double click on it to run it.

When the DVD drive auto play box opens up select “Run Autoplay.exe”

If user account controls are turned on then a box will appear that says “A program needs your permission to continue”. Select “Continue”

The windows installer box will pop up stating “Preparing to install…”.

Then the Installer information box appears telling you that you must install Microsoft .Net Framework version 1.1 Select “OK”.

If you received an error “installation ended prematurely” you will need to go to the Microsoft web site to install .net framework 1.1:
http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en

Follow the instructions for downloading the program.

Once that is complete, do a Windows automatic update to ensure your computer is completely up to date with the Microsoft products.  Select “Start” , select “Control Panel”,  locate Security and select “Check for updates”  and install any recommended updates that appear.

Now go to the below QuickTime URL and install QuickTime version 7.4.1 (no higher)
http://www.oldapps.com/quicktime_player.htm

Now go to the Shock wave URL and install Shockwave version 10.2.0.23 (no higher)
http://www.oldapps.com/shockwave.php

Once all of this is completed go back and insert the AIA4 disc and follow the install instructions. Once installed, select the ADAM ICON from the desk top or go to Start, Programs, ADAM, and Select A.D.A.M. Interactive Anatomy to open the program, and register your product. 

Go to the following location on the computer if you installed the program to the default location:
C:\Documents and Settings\All Users\Application Data\A.D.A.M., Inc\ADAM Interactive Anatomy\4.0. Then select the Activation key text document and open it there you will find the key for this machine.

You can use the Windows XP compatibility wizard to put a program into a Windows compatibility for a lower version of Windows.

Getting older programs to run on Windows XP

Most programs run properly on Windows XP. The exceptions are some older games and other programs that were written specifically for an earlier version of Windows. To run your program on Windows XP, try the following:

1. Run the Program Compatibility Wizard. As an alternative, you can set the compatibility properties manually.
2. Update your program, drivers, or hardware.

These options are covered in detail below.

The Program Compatibility Wizard

This wizard prompts you to test your program in different modes (environments) and with various settings. For example, if the program was originally designed to run on Windows 95, set the compatibility mode to Windows 95 and try running your program again. If successful, the program will start in that mode each time. The wizard also allows you to try different settings, such as switching the display to 256 colors and the screen resolution to 640 x 480 pixels.
If compatibility problems prevent you from installing a program on Windows XP, run the Program Compatibility Wizard on the setup file for the program. The file might be called Setup.exe or something similar, and is probably located on the Installation disc for the program.
To run the Program Compatibility Wizard

1. Start the Program Compatibility Wizard.
2. Follow the instructions in the wizard.

Note

• To start the Program Compatibility Wizard, click Start, click Help and Support, click Find compatible hardware and software for Windows XP, and then, under See Also in the navigation pane, click Program Compatibility Wizard.

Set the compatibility properties manually

As an alternative to running the Program Compatibility Wizard, you can set the compatibility properties for a program manually. The settings are the same as the options in the Program Compatibility Wizard.
To set the compatibility properties for a program manually

1. Right-click the program icon on your desktop or the shortcut on the Start menu for the program you want to run, and then click Properties.
2. Click the Compatibility tab, and change the compatibility settings for your program.

Notes

• The Compatibility tab is only available for programs installed on your hard drive. Although you can run the Program Compatibility Wizard on programs or setup files on a CD-ROM or floppy disk, your changes will not remain in effect after you close the program.
• For more information about an option on the Compatibility tab, right-click the option and then click What's This.

Update your program or drivers

If your program does not run correctly after testing it with the Program Compatibility Wizard, check the Web for updates or other fixes, as follows:

• Check the Web site of the program's manufacturer to see if an update is available.
• Check Windows Update to see if a fix is available for the program. Click Home on the menu bar of Help and Support Center, then click Windows Update in the right pane.

If the program is a game that uses DirectX, ensure that you are using the latest version of DirectX. In addition, check the Web site of the manufacturer of your video card or sound card to see if newer drivers are available for either of them.

Try running the program in XP compatibility mode.  To do so follow these instructions:

To start the Program Compatibility Wizard click the "Start" button, then "Control Panel", then "Programs", and then click "Use an older program with this version of Windows".

1) How do you want to locate the program that you would like to run with compatibility settings?
* I want to choose from a list of programs (scans the system for programs)
* I want to use the program in the CD-ROM drive (scans you CD drive)
* I want to locate the program manually (lets you browse for an executable file)
2) Select a compatibility mode for the program: Choose the operating system that is recommended for this program, or that previously supported the program correctly:

* Microsoft Windows XP (Service Pack 2)
* Do not apply a compatibility mode
3) Select a compatibility mode for the program: Choose the operating system that is recommended for this program, or that previously supported the program correctly:
* Microsoft Windows XP (Service Pack 2)
* Do not apply a compatibility mode
4) Select display settings for the program: Choose the settings that are recommended for this program, or that previously supported the program correctly:

* Disable visual themes (you can try this option if you are experiencing problems with menus or buttons on the title bar of the program)
* Disable desktop composition ( you can try this option if you are experiencing problems with the display when running the program)
* Disable display scaling on high DPI settings (you can try this option if you are experiencing problems with the program display on high DPI settings)

While this can help you to run programs that may not normally run under Windows Vista, it is strongly recommended that you do not run this on older antivirus programs, disk utilities, or other system programs. Doing so may cause data loss or create a security risk. When it comes to these kinds of programs, you will really need to cough up and upgrade-- use only versions of these programs and utilities designed specifically to work with Windows Vista.

This is most likely caused because for whatever reason, the student
logins don't have permission to create or use cryptographic keys.

Go to the following folder C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\MachineKeys (For Vista C:\User\Application Data\.....)

Set the permissions on this folder where that particular login can
access the folder.

The only time deep freeze can be used with AIA4 is when you have a concurrent License Server setup.  If deep freeze is installed on a stand alone workstation deep freeze cannot be installed and used on that machine.

Be sure that you are logged in as the administrator on the Vista Machine.  Make sure that the User Account Controls UAC are disabled.  This should allow you to create the Nework.cfg file that is referenced in the License Server Administrator’s Guide under “Configuring the AIA clients to point to the License Server.

On a Web server or Hypertext Transfer Protocol daemon, port 80 is the port that the server "listens to" or expects to receive from a Web client, assuming that the default was taken when the server was configured or set up. A port can be specified in the range from 0-65536 on the NCSA server. However, the server administrator configures the server so that only one port number can be recognized. By default, the port number for a Web server is 80. Experimental services may sometimes be run at port 8080.

Complete Installation
A full install of AIA 4.0 requires approximately 1.7 Gigabytes of free space for the DVD version or 681 Megabytes of free space for the CD-ROM version, and installs all of the content on your hard drive. This is the recommended install option. If you choose this option, be sure you have enough disk space on the drive you select for installation.  If you have a student edition, you will always require the CD/DVD in the drive to run the program, whether you do a Complete or Minimum installation.  Instructor editions will not require the CD

Minimum Installation
If you do not wish to install all of the content locally, or do not have enough disk space, choose “Minimum” install instead of “Complete.” This will only install the files required to run A.D.A.M. Interactive Anatomy (about 50 MB) and reference the content from the AIA 4.0 disk. If you do select the minimum install – you will be prompted for the location of the content (on the AIA 4.0 disk) when running AIA 4.0. The AIA 4.0 disk will always be required to be accessible when running A.D.A.M. Interactive Anatomy 4.0 (after a minimal install). If the content on the AIA 4.0 disk is not accessible to a minimal install, none of the application’s functionality will be afforded.

Both Student and Instructor editions will require the disc when doing a minimum installation.

No, A.D.A.M. Interactive Anatomy 4.0 was not produced in a Mac version, you can run it on a MAC using Leopard with Boot cam which comes with newer MAC versions, and a windows emulation program.

This error message will be displayed if the activation files have become corrupted or have been tampered with. These files reside under the Documents and Settings folder typically under “C:\Documents and Settings\All Users\Application Data\A.D.A.M., Inc\ADAM Interactive Anatomy\4.0”. If you attempt to modify these files or move or copy any of these files to another system, you may get this message. If you do get this message, you will need to contact A.D.A.M. Technical Support at technicalsupport@adamcorp.com in order to deactivate your old Activation Key and get a new one. 

This can also occur if your firewall or antivirus protection are blocking the AIA.exe program, and or a windows update has been done that has changed the registry. Repair will not correct this problem you will need to e-mail technicalsupport@adamcorp.com with your existing activation key so that ADAM can replace the key so you can reinstall the program.  You should also make sure that AIA.exe or ADAM is being allowed through the firewall and/or antivirus protection.  Consult your documentation for the firewall and antivirus protection software that you have.

This error typically occurs if the “Protected Storage” service is not running for some reason. Running this service will in most cases resolve the problem.  To start Protected Storage for Windows XP and Windows 2000: Click Start -> Run… Then type in “services.msc” and press enter.
–OR-
Right click on My Computer, and select “Manage”. When the Computer Management panel is displayed, Select “Services” which is under “Services and Applications”. Then, the Services applet should be displayed, which should show a long list of services.
Locate the line in the services list that is called “Protected Storage” and verify that its status is “Started” and its startup type is “Automatic”. If it is not, double-click on “Protected Storage”, then change “Startup type” to “Automatic” and under “Service Status”, click the “Start” button. Once the service has started, click the "OK" button to close the property sheet.
Reboot your computer and start ADAM again

This error typically occurs when the product is unable to contact our servers via the Internet. Any number of things might prevent this from happening. Some things you can try to diagnose the problem:

• Verify that your computer is connected to the Internet.
• If you are running a personal firewall, be sure to configure it to allow the AIA 4 program to connect to the Internet. This may be shown by either its full name ADAM, or “AIA.exe”.
• Open a web browser and go to http://www.adam.com to see if you can reach one of our servers.
• If you are running Windows XP, verify that the services “Cryptographic Services” and “Protected Storage” services are running.
• If you are running Windows 2000, verify that the “Protected Storage” service is running.

How do I verify that required services are running?
Under Windows XP, AIA 4 requires that the “Cryptographic Services” service and the “Protected Storage” service be running. Under Windows 2000, the “Protected Storage” service must be running (Windows 2000 typically does not have a separate “Cryptographic Services” service). These services come with Windows and are installed by default. If these services are not running, you may receive errors when you first start AIA 4, or when you try to activate the product. In order to use Online , you will also need to be running enough services to connect to a secure website on the internet with a web browser.
To verify that you are running the correct services (you will need Administrator privileges on your computer to do this), go into your Services control panel:

• Click Start -> Run… Then type in “services.msc” and press enter.
  –OR-
  Right click on My Computer, and select “Manage”. When the Computer Management panel is displayed, Select “Services” which is under “Services and Applications”. Then,
• The Services applet should be displayed, which should show a long list of services.
• For Windows XP and Windows 2000: Locate the line in the services list that is called “Protected Storage” and verify that its status is “Started” and its startup type is “Automatic”. If it is not, double-click on “Protected Storage”, then change “Startup type” to “Automatic” and under “Service Status”, click the “Start” button. Once the service has started, click the "OK" button to close the property sheet.
• For Windows XP: Locate the line in the services list that is called “Cryptographic Services” and verify that its status is “Started” and its startup type is “Automatic”. If it is not, double-click on “Cryptographic Services”, then change “Startup type” to “Automatic” and under “Service Status”, click the “Start” button. Once the service has started, click the "OK" button to close the property sheet.

If you are still unable to use Online Activation, contact A.D.A.M. Technical Support to register Offline.

Flash Player does not run in most 64-bit browsers. If you attempt to download the Flash Player in a 64-bit browser that does not support Flash Player, you will see a message from Adobe and a link back to an Adobe page. To install Flash Player, use a 32-bit Web browser on your 64-bit operating system. All major browsers are available in 32-bit versions and the Internet Explorer 32-bit browser is the default browser on Windows 64-bit systems.